National Water and Climate Center Contact Information

NWCC Programs & Services

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General Inquiries

For general inquiries, the NRCS help center provides 24/7 email support for all customers at usdafpacbc@servicenowservices.com. Include enough information in your request for us to replicate the problem you are having, including the link and screenshots when possible. You will receive a follow-up email immediately, and a response to your request by the next business day. If you do not receive a confirmation email, please email your inquiry to stephanie.pettit@usda.gov.

State-specific inquiries are best addressed by the state offices. You can find your state's snow office on the Snow Survey and Water Supply Forecasting Program page.