Contact:
Tracy Robillard
PALMER, Alaska – June 19, 2020 – Some USDA Service Centers in Alaska will begin allowing in-person office visits by appointment only. Natural Resources Conservation Service (NRCS) offices in Fairbanks, Juneau, Palmer, Wasilla, and Delta Junction are currently in Phase 2 and are allowing visitors by appointment only. NRCS offices in Kenai and Homer remain in Phase 1 with in-person visitors not permitted.
All Service Center visitors wishing to conduct business should call ahead to confirm the office’s status and make an appointment before visiting. Visitors will be pre-screened based on health concerns or recent travel and must adhere to social distancing guidelines. Visitors may also be required to wear a face covering during their appointment.
NRCS Alaska Offices:
- Fairbanks: (907) 479-3159
- Kenai: (907) 283-8732
- Wasilla: (907) 373-6492
- Delta Junction: (907) 859-4241
- Homer: (907) 235-8177
- Juneau: (907) 586-7220
- Palmer State Office: (907) 761-7760
Field work will continue with appropriate social distancing. Our program delivery staff will be in the office and work with our producers in person, by phone, by email, or by using other online tools.
Online services are still available to customers, including our new Box and OneSpan functionality that enable customers to sign and share FSA and NRCS documents with USDA Service Center staff in just a few clicks. Producers can get started with a simple username and password for Box or, for OneSpan, a quick identity verification.
Additional services are available to customers with an eAuth account, which provides access to the farmers.gov portal where producers can view USDA farm loan information and payments and view and track certain USDA program applications and payments. Through the FSA website, customers can access certain FSA programs and view FSA data, including maps, on FSAfarm+. Customers who do not already have an eAuth account can enroll at farmers.gov/sign-in.
For the most current updates on available services and flexibilities due to COVID-19, or to find contact information for your local Service Center farmers.gov/coronavirus.
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