NRCS works to ensure compliance with Agency policies for conservation and equal opportunity programs, and accountability for the delivery of quality and timely service to our customers. USDA is an equal opportunity employer, provider and lender.
Civil Rights, Equal Employment Opportunity, and Organizations
Mission Statement
To facilitate the fair and equitable treatment of USDA customers and employees while ensuring the delivery and enforcement of civil rights programs and activities.
Guiding Principles
We value our employees and customers and believe in the strength of diversity. We are committed to treating both with dignity and respect. We listen and learn. We take pride in our abilities and are dedicated to contributing to the success of the USDA. We encourage and reward creativity and teamwork. We are open and honest, holding ourselves accountable and possessing the highest level of integrity. We identify the needs and expectations of our employees and customers, and provide quality and timely products and services.
Non-Discrimination Statement
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.
The Accessibility Statement
The USDA Natural Resources Conservation Service is committed to making its information accessible to all of its customers and employees. If you are experiencing accessibility issues and need assistance, please call the USDA Service Desk at 1-800-457-3642. For assistance with publications that include maps, graphs, or similar forms of information, you may also wish to contact your state or local office.
Reasonable Accommodations and Personal Assistance Services
USDA is committed to an inclusive workplace environment where individuals with disabilities can quickly and easily request and obtain reasonable accommodation and personal assistance services.
This website complements Departmental Regulation, 4300-008, Reasonable Accommodation and Personal Assistance Services. It highlights statutory and policy guidance, processes, and procedures to utilize for providing reasonable accommodations to qualified employees and applicants with disabilities and personal assistance services to qualified employees with targeted disabilities.
USDA is an equal opportunity provider, employer, and lender.