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The EEO & Program Complaint Process

The EEO Complaint Process

If you feel that you have been discriminated against by NRCS as an employee or applicant for employment with NRCS, then you must contact an EEO Counselor within 45 days of the incident.

The Employment Compliance Team (ECT) is responsible for administering the Agency's Equal Employment Opportunity (EEO) Complaints to ensure compliance with Federal statutes that prohibit discrimination in hiring, employment, and program delivery for applicants, customers and employees. The ECT implements the Equal Employment Opportunity Commission and the Department of Agriculture's EEO policies in processing allegations of employment discrimination. The ECT monitors and tracks applicants for employment and provides guidance to states preparing their Affirmative Employment Plans. This information is used to complete the Agency's MD-715 report. We are comprised of several teams that address the Civil Rights Divisions' goals and initiatives.

How to Contact an EEO Counselor

Contacting an EEO Counselor is the first step in filing an EEO complaint. To arrange to speak with an EEO Counselor, contact:

Phone: (301) 504-2181 or (866) NRCS395
(301) 504-2439 (voice or TTY)
Federal Relay Service: 1-800-877-8339 (voice or TTY)

NRCS Civil Rights Website

Employment Compliance Team

  • Title VII - Employment
  • EEO Pre-Complaint Process
  • EEO Formal Complaint Process
  • Management Directive 715
  • NO FEAR Act
  • CRD Training 

Program Complaint Process

A Program Complaint is a civil rights complaint about the delivery of US Department of Agriculture (USDA) programs and/or services. The Program Complaint Process is managed and administered by the USDA Office of Civil Rights. All Program Complaints must be filed with the USDA Office of Civil Rights.

Where to file a Program Complaint:

USDA Office of Civil Rights
300 7th Street, SW
Suite 400, Stop Code 9430
Washington, DC 20050

Voice (202) 720-5964 or (866) 632-9992

Telecommunications Device for Deaf:
(202) 401-0216

NRCS Civil Rights Website

Program Compliance Team

  • Title VI Program Discrimination Complaint Process
  • Civil Rights Compliance Reviews
  • Civil Rights Impact Analysis
  • Limited English Proficiency