United States Department of Agriculture
Natural Resources Conservation Service
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Interaction Tips

Making Teams Accessible

"You must be the change you wish to see in the world."
Ghandi

Here are a few more tips you can use to improve your interaction with people with disabilities:

  • Ask before providing any help. Help only if the person asks for it, or if you see danger. Remember, everyone, including people with disabilities, wants to be treated with respect.

  • To guide someone who is visually impaired, let them hold your arm. Never guide by pulling a white cane or a guide dog's harness. When showing a chair to someone who doesn't see, put their hand on the back of the chair. It's OK to say, "see you later" or ask if someone "saw" a show on TV. These phrases are part of our language and you will generally not offend a person with a visual disability by using them.

  • Sit when talking to someone who uses a wheelchair. Keep the area free of obstacles. Never push someone's wheelchair unless they ask you to.

  • Someone with a hearing impairment may want to read your lips. Speak slowly and carefully. Try to learn some sign language; it's a courtesy. Remember, you can also use a pen and paper.

  • If someone has a speech impairment, don't be afraid to ask them to repeat. Be flexible with your language; if one word doesn't work, try another.

  • People with mental impairments can respond to questions and follow directions. Speak in a normal voice. Don't use complex sentences.

  • Don't be afraid to ask questions. It's the only way to learn. People with disabilities are generally used to questions and don't mind answering them.

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